Shipping is free for orders over $80* for most metropolitan cities. Orders under $80 will incur a flat fee of $10.
*Free delivery offer excludes orders to locations that are considered remote or regional by our delivery providers. To these locations, a flat shipping fee of $20 applies.
Delivery to Remote/Regional Locations (Postcode Specific)
There are some postcodes that it is not possible to provide free shipping to. This is determined by postcode and in general, can be applied to non-metro, remote/outback areas as determined by our delivery providers. To these locations, a shipping fee of $20 applies.
Please contact us if you would like to discuss shipping to these areas. Alternatively, we will contact you to discuss this before shipping your order.
There are some locations that we are unable to ship bulky items to. If your delivery address is within one of these locations, we will contact you to discuss your order.
There are also some locations that we cannot ship to at all. This includes some non-mainland addresses, and some remote areas. If your delivery address is in one of these areas, we will contact you to discuss your order before proceeding.
Standard Delivery is via Direct Freight and/or Australia Post. This requires a signature on collection, so please make sure someone is able to accept the goods at the shipping location. You may elect to give an authority for the goods to be left without a signature, but this is done at your own risk. Bags Only will not accept any responsibility for any items damaged or stolen once left by the courier driver.
PO BOX or Parcel Lockers
We can ship small items such as wallets/handbags/small backpacks to PO Boxes or Parcel Lockers via Australia Post. All other items will be sent with by Direct Freight and require a physical address for delivery.
Please ensure the dimensions of the items you have ordered will fit in your PO Box or Parcel Locker (e.g. A small hard case suitcase will not fit in a Parcel Locker). In the event where your order is too large to fit, your parcel will be left behind the counter at the Post Office where your PO Box is situated.
Suggested Delivery Times (Business Days from Date of Dispatch)
NSW – Sydney – Approximately 1-3 business days from time of dispatch for delivery to metro Sydney & up to 7+ days for NSW regional areas.
VIC – Melbourne – Approximately 1-3 business days from time of dispatch for delivery to metro Melbourne & up to 7+ days for VIC regional areas.
QLD – Brisbane – Approximately 2-5 business days from time of dispatch for delivery to metro Brisbane & up to 7+ days for QLD regional areas.
SA – Adelaide – Approximately 2-5 business days from time of dispatch for delivery to metro Adelaide & up to 7+ days for SA regional areas.
WA – Perth – Approximately 7-14 business days from time of dispatch for delivery to metro Perth & up to 14+ days for WA regional areas.
TAS – Hobart – Approximately 4-8 business days from time of dispatch for delivery to metro Hobart & Up to 7+ days for TAS regional areas.
All estimates above are business days from dispatch and are approximates only. Times sometimes may vary depending on issues outside of our control.
Please leave enough time for your order to be delivered if you are ordering luggage for an upcoming trip. We recommend you allow the maximum time stated above to avoid any disappointment.
Authority To Leave
There is an Authority to Leave (ATL) option when completing your purchase. Please tick this box (and fill in any specific instructions for the delivery driver) if you give permission for the goods to be left at the delivery premises without requiring a signature. Goods will be left at the front door otherwise. Bags Only and the courier company will not be held responsible for lost or damaged goods after they have been delivered.
For info on returning goods back to us, please see our Returns & Exchanges page.